With SCC Broadband, customers are offered a wide choice of broadband products, delivered over several technical platforms.
The Broadband technical platforms we supply service on are:
Fibre to the Home (FTTH)
Fibre to the Home (FTTH) is the fastest type of fibre broadband connection SCC Broadband offers. FTTH service brings the fibre cables directly from our network into your premises.
The FTTH products we offer are:
| NBI Fibre Broadband |
| Residential NBI Fiber Home |
| Residential NBI Fiber Turbo |
| Residential NBI Fiber Extreme |
| Business NBI Fiber Small Office |
| Business NBI Fiber Office |
| Business NBI Fiber Enterprise |
Fixed Wireless
Fixed Wireless is a broadband service delivered to your premises following the installation of a small radio antenna high up on the outside of your premises.
The maximum speeds customers experience on this Wireless network is 40Mbps.
Customers may also experience some contention, communicating with the Master antenna on the link between the base station and the radio antenna on their premises which will slow their Internet speeds.
The Fixed Wireless products we offer are:
| Wireless |
|---|
| Residential 4Mbps Holiday Home |
| Residential 6Mbps |
| Residential 10Mbps |
| Residential 15Mbps |
| Residential 20Mbps |
| Residential 40Mbps |
| Residential Air Mini |
| Residential Air Light |
| Residential Air Heavy |
| Residential Air Turbo |
| Business 8Mbps |
| Business 10Mbps |
| Business 15Mbps |
| Business 20Mbps |
| Business 40Mbps |
| Business Air Light |
| Business Air Heavy |
| Business Air Turbo |
General Information on Broadband Speeds.
At point of sale we’ll provide you with an estimate of the maximum download speeds your chosen broadband service will deliver.
Due to many factors the Maximum Download Speed provided at point of sale may not always be available, however the speeds you could expect to receive most of the time when accessing the service (Normally Available) are set out in the table below.
They are based on a percentage of the Maximum Download Speed we’ve quoted for the Broadband Service you have chosen. These speeds are also based upon a direct cabled connection from your device to your router on an idle connection (ie. not over WiFi).
| FTTH Products | |
|---|---|
| Download and Upload | |
| Normally Available | 80% |
| Minimum | 20% |
| Fixed Wireless Products | |
|---|---|
| Download and Upload | |
| Normally Available | 75% |
| Minimum | 20% |
The information we provide regarding your broadband speeds is in some instances provided to SCC Broadband by our wholesale network providers. From time to time, details provided by our wholesale providers will vary.
If you experience any continuous or regularly recurring discrepancy between the actual speed seen on your broadband connection and the performance percentages suggested above, please contact the SCC Broadband Technical Support Team.